Shipping policy

SHIPPING

Standard domestic orders typically ship within 1-3 business days and will arrive 6-10 business days after your order is shipped. This time includes processing and shipping times.

Expedited domestic orders typically ship within 1-3 business days and will arrive 3-7 business days after your order is shipped. This time includes processing and shipping times.

For international orders, please allow up to 6-15 business days for your package to arrive.

If you do not receive a shipping confirmation email, please contact us at info@coneyislandpicnic.com.

INTERNATIONAL SHIPPING

We ship globally! Shipping prices vary by country and the weight of your order. You are responsible for all duties and taxes on your order. If you refuse a shipment from Coney Island Picnic brand, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to Coney Island Picnic brand. This amount will be deducted from your merchandise store credit. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned, and you will not be issued a credit.

Depending on your country you will have the option to pre-pay your duties and taxes at checkout. This means you will not have to pay these fees when your order arrives, and you will not be required to pay additional costs upon delivery. Duties and taxes are calculated based on the items ordered, your shipment destination and the value of your purchase, and are added to your order total in the shopping cart. Duties and taxes are nonrefundable. These duties & taxes are beyond our control as they are set by the customs authority of the destination country and depend on several factors, such as: country of origin of the purchased product, local vat rates, & local import taxes.

Deliveries to some countries also have the option at checkout to not pay for the duties, taxes, and fees upfront. Instead, you agree to pay all applicable fees upon delivery. We cannot guarantee the cost of the fees upon delivery, as the fees are calculated by your local customs authority. It will be your responsibility to pay these charges if and when asked to by your local authorities.

PACKAGES RETURNED TO SENDER

If your items are returned because of an invalid or insufficient address, we will have to charge you to reship your package. If you do not want your package to be reshipped, you will be issued a store credit for the order total, and the shipping amount will be deducted from your store credit amount.

LOST PACKAGES

We are not responsible for packages lost by the mail couriers, and you will have to reach out directly to the courier (USPS, UPS, FedEx, or DHL) to open a missing package claim with them. They will be able to better assist in locating your package, as we have no visibility on your package once it leaves our warehouse.

Standard domestic orders typically ship within 1-3 business days and will arrive 6-10 business days after your order is shipped. This time includes processing and shipping times.

Expedited domestic orders typically ship within 1-3 business days and will arrive 3-7 business days after your order is shipped. This time includes processing and shipping times.

For international orders, please allow up to 6-15 business days for your package to arrive.

Standard domestic orders typically ship within 1-3 business days and will arrive 6-10 business days after your order is shipped. This time includes processing and shipping times.

Expedited domestic orders typically ship within 1-3 business days and will arrive 3-7 business days after your order is shipped. This time includes processing and shipping times.

For international orders, please allow up to 6-15 business days for your package to arrive.

If you're not obsessed with your CIP pieces, you may return them for a full refund within 14 days of receiving your order here. Should you wish to exchange your order or receive store credit, you have 30 days to initiate your return. Once you have submitted your return request, you have 7 days to ship back your item(s). Please note that items may only be exchanged once; if your exchange arrives and you are still unhappy with it, you may return it for a refund or store credit. A $6.95 fee will be deducted from your refund unless you are exchanging or returning for store credit.

If you request an exchange, your item(s) is not guaranteed to be in stock and will only be reserved for you once your return has been dropped off and scanned by your shipping carrier. We suggest dropping off your return ASAP to increase the likelihood that your requested exchange item(s) is still in stock. If your requested item(s) is no longer in stock, you will automatically receive store credit for your return.

Please note: We will only accept items that are new and unworn. If returned item(s) shows any signs of wear or damage beyond (reasonable) repair, one of our customer service representatives will contact you directly regarding your reimbursement or store credit.

Shipping fees are non-refundable.

All sale items are non-refundable and are not eligible for exchange.

All Camp Poosh x Coney Island Picnic merchandise are final sale and cannot be returned or exchanged.

Shipping fees are non-refundable.

All sale items are non-refundable and are not eligible for exchange.

All Camp Poosh x Coney Island Picnic merchandise are final sale and cannot be returned or exchanged.

To initiate an exchange or return, please use our return portal here.

PLEASE NOTE: if you request an item for exchange, your items are not guaranteed in stock and will only be reserved for you once your return items have been dropped off & scanned at your shipping carrier. We suggest dropping off your return ASAP to increase the likelihood that your requested exchange items are still in stock. If your requested items are no longer in stock, you will automatically receive store credit for your return.

To initiate an exchange or return, please use our return portal here.

Please send us a detailed email at info@coneyislandpicnic.com and our team can connect you with the right person.

Shipping policy

SHIPPING

INTERNATIONAL SHIPPING

PACKAGES RETURNED TO SENDER

LOST PACKAGES

Frequently asked questions