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Easy returns

Frequently asked questions

WHEN WILL MY ORDER SHIP? WHEN WILL I RECEIVE IT?

Standard domestic orders typically ship within 1-3 business days and will arrive 6-10 business days after your order is shipped. This time includes processing and shipping times.

Expedited domestic orders typically ship within 1-3 business days and will arrive 3-7 business days after your order is shipped. This time includes processing and shipping times.

For international orders, please allow up to 6-15 business days for your package to arrive. 

Standard domestic orders typically ship within 1-3 business days and will arrive 6-10 business days after your order is shipped. This time includes processing and shipping times.

Expedited domestic orders typically ship within 1-3 business days and will arrive 3-7 business days after your order is shipped. This time includes processing and shipping times.

For international orders, please allow up to 6-15 business days for your package to arrive. 

WHAT IS YOUR DOMESTIC RETURN POLICY?

If you're not obsessed with your CIP pieces, you may return them for a full refund within 14 days of receiving your order here. Should you wish to exchange your order or receive store credit, you have 30 days to initiate your return. Once you have submitted your return request, you have 7 days to ship back your item(s). Please note that items may only be exchanged once; if your exchange arrives and you are still unhappy with it, you may return it for a refund or store credit. A $6.95 fee will be deducted from your refund unless you are exchanging or returning for store credit.

If you request an exchange, your item(s) is not guaranteed to be in stock and will only be reserved for you once your return has been dropped off and scanned by your shipping carrier. We suggest dropping off your return ASAP to increase the likelihood that your requested exchange item(s) is still in stock. If your requested item(s) is no longer in stock, you will automatically receive store credit for your return. 

Please note: We will only accept items that are new and unworn. If returned item(s) shows any signs of wear or damage beyond (reasonable) repair, one of our customer service representatives will contact you directly regarding your reimbursement or store credit. 

Shipping fees are non-refundable.

All sale items are non-refundable and are not eligible for exchange.

All Camp Poosh x Coney Island Picnic merchandise are final sale and cannot be returned or exchanged.

If you're not obsessed with your CIP pieces, you may return them for a full refund within 14 days of receiving your order here. Should you wish to exchange your order or receive store credit, you have 30 days to initiate your return. Once you have submitted your return request, you have 7 days to ship back your item(s). Please note that items may only be exchanged once; if your exchange arrives and you are still unhappy with it, you may return it for a refund or store credit. A $6.95 fee will be deducted from your refund unless you are exchanging or returning for store credit.

If you request an exchange, your item(s) is not guaranteed to be in stock and will only be reserved for you once your return has been dropped off and scanned by your shipping carrier. We suggest dropping off your return ASAP to increase the likelihood that your requested exchange item(s) is still in stock. If your requested item(s) is no longer in stock, you will automatically receive store credit for your return. 

Please note: We will only accept items that are new and unworn. If returned item(s) shows any signs of wear or damage beyond (reasonable) repair, one of our customer service representatives will contact you directly regarding your reimbursement or store credit. 

Shipping fees are non-refundable.

All sale items are non-refundable and are not eligible for exchange.

All Camp Poosh x Coney Island Picnic merchandise are final sale and cannot be returned or exchanged.

HOW DO I START A RETURN OR EXCHANGE?

To initiate an exchange or return, please use our return portal here.

PLEASE NOTE: if you request an item for exchange, your items are not guaranteed in stock and will only be reserved for you once your return items have been dropped off & scanned at your shipping carrier. We suggest dropping off your return ASAP to increase the likelihood that your requested exchange items are still in stock. If your requested items are no longer in stock, you will automatically receive store credit for your return. 

To initiate an exchange or return, please use our return portal here.

PLEASE NOTE: if you request an item for exchange, your items are not guaranteed in stock and will only be reserved for you once your return items have been dropped off & scanned at your shipping carrier. We suggest dropping off your return ASAP to increase the likelihood that your requested exchange items are still in stock. If your requested items are no longer in stock, you will automatically receive store credit for your return. 

WHO CAN I CONTACT ABOUT PRESS RELATED INQUIRIES?

Please send us a detailed email at info@coneyislandpicnic.com and our team can connect you with the right person.

Please send us a detailed email at info@coneyislandpicnic.com and our team can connect you with the right person.
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